Language model
The AI model that understands and writes text. Often called an LLM, a large language model.
Knowledge base
Multilingual AI.
An AI assistant that answers in the language the customer writes in, from the same material.
01Explanation
How it works
A language model can understand and write many languages. So the material does not need to exist in every language, and the assistant can answer in German from terms written in Swedish.
That lets a company have one assistant for every market instead of one per country. What needs checking is that terms, prices and currencies come out right in each language.
02In practice
In customer service
Our assistants answer in the language the customer writes in and switch language mid-conversation if the customer does. At Micki of Sweden eight languages appeared in the conversations: Swedish, English, Norwegian, Danish, Finnish, German, Portuguese and Italian.
04Get started
See how it works for you
In a short demo we show how an AI assistant can answer your customers' questions, using your own material. It takes a quarter of an hour. From SEK 3,900 a month excl. VAT, with the exact price set after the demo.