Hamidola Nori
Co-founder, web developer
Builds the web around the assistant and makes sure it holds together with the rest of the site, in colour, shape and feel. Reach him at hamid.nori@kodivo.se.
About us
Ethical AI does not replace your staff. It makes them stronger.
Kodivo helps businesses automate customer service with AI assistants. We believe the best workplaces are the ones where people get to do what they are good at.
That is why we build AI that takes care of the repetitive work. FAQ, bookings and customer service around the clock. So your team can focus on what actually needs a human. The creative work. The personal work. The work that makes a difference.
01Founders
Two people, no support department
Kodivo is run by the two of us. We are the ones you talk to, from the first conversation to the follow-up months later.
Tim Hawtin
Co-founder, AI developer
Builds the assistant, trains it on your own material and follows up on what it actually answers once it meets customers. Reach him at tim.hawtin@kodivo.se.
02Trust
Built on trust
AI should not just be clever. It also has to be something your customers and your company can rely on.
Security & privacy
The assistant masks card numbers, personal identity numbers, email addresses and phone numbers before the message is used any further. Where the limit lies is spelled out openly.
Transparency
We always show your customers when an answer is AI generated. Transparency builds trust.
Customisation
Colours, typefaces, position and shape. The chat widget is adapted so it feels like a natural part of your website.
Credibility
Every answer can link to its source, so your customers can easily read more or check the information.
Do you have your own requirements for security or documentation? Get in touch, and we will go through them together before you decide.
03Results
From questions to results
Most companies get the same questions over and over. Our AI assistant takes care of them automatically and lets people focus on what actually needs their time.
Less manual work
The recurring questions are answered without anyone at your company having to step in.
More questions answered in time
Questions on evenings and weekends get an answer straight away, instead of an email the next day.
Fast answers
At Micki of Sweden the average response time was 1.8 seconds.
Insights from the conversations
Every month you see what customers ask about, and what is missing from your site.
Wondering what it would give you? Write to us, and we will look at your most common questions. If you want to see it in practice, our full case study is there to read.
04Get started
See what Kodivo can automate at your company
Book a short demo and we will show you how an AI assistant can be used for your needs.